A Singaporean woman's terrifying ride on a private hire vehicle (PHV) has gone viral, sparking a heated debate. Lydia, who shared her experience on TikTok, claims the driver refused to follow the GPS route, took her on a dangerous detour, and even threatened her. The incident began when Lydia, unsure of a shortcut, asked the driver if there was one. He then drove into a car park, an enclave of landed properties, and a dead-end twice, insisting it was her destination. Lydia, feeling anxious, realized the driver was wrong and it would be a 20-minute walk. The driver, frustrated, accused her of entering the wrong address and even threatened to endanger her life. He demanded to know why she was paying him so little and treated him like a chauffeur. The situation escalated, with the driver cursing at her and telling her to 'go to hell'. Lydia reported the incident to Tada, the ride-hailing platform, but received only template emails. The company has since suspended the driver's account, acknowledging the seriousness of the issue. This incident raises important questions about driver conduct and passenger safety, leaving many wondering how such incidents can be prevented in the future.
